Effective Date: 19 July 2026

 

 

 

 

 

 

 

 

At Double 20, we are committed to making our website accessible and inclusive for all visitors, including people with disabilities.

We believe everyone should be able to browse our jewellery collections, access information, and shop online with confidence. We are continually working to improve the accessibility and usability of our website to provide an inclusive experience for all users.

Our Commitment

We aim to make our website as accessible as reasonably possible by following recognised accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where practical.

We strive to ensure that our website is:

• Easy to navigate using a keyboard.

• Compatible with commonly used screen readers and assistive technologies.

• Designed with readable fonts and clear content structure.

• Presented with sufficient colour contrast where practical.

• Responsive across desktop, tablet, and mobile devices.

• Supported with meaningful alternative text for images where appropriate.

• Built using clear and consistent navigation.

Ongoing Improvements

Accessibility is an ongoing process. As we continue to develop and update our website, we regularly review our content and features to identify opportunities for improvement.

We welcome feedback from our customers to help us improve accessibility and remove barriers wherever reasonably possible.

Third-Party Content

Our website may include or link to services provided by third parties, such as payment processors, social media platforms, embedded content, or other external services.

While we encourage our third-party providers to maintain accessible services, we cannot guarantee the accessibility of websites or applications that we do not own or control.

Compatibility

Our website is designed to work with modern web browsers and is intended to support commonly used assistive technologies.

For the best experience, we recommend using the latest version of your preferred web browser and keeping your operating system and accessibility software up to date.

Need Assistance?

If you experience any difficulty accessing our website, encounter accessibility barriers, or require information in an alternative format, we encourage you to contact us.

Please include details of the issue you experienced, the page or feature involved, and the device or browser you were using, if possible. This information helps us investigate and improve our website.

Double 20

Perth, Western Australia, Australia

Email: contact@double20.com.au

We will make reasonable efforts to respond promptly and assist you in accessing the information or services you need.

Changes to This Accessibility Commitment

We may update this Accessibility Commitment from time to time to reflect improvements to our website, changes in technology, or updates to accessibility standards.

Any changes will be published on this page with a revised Effective Date.